Due to raw material shortage and overwhelming demand, we are unable to fulfill new orders of Alphabet Trains in any color other than PRIMARY at this time. In addition, any name that contains the letter E will be shipped AFTER X-Mas. We apologize for the inconvenience
Questions and Answers1. What is your return policy?
Can be returned, unopened for up to 90 days
2. Do you ship internationally?
Yes we do. We use United States Postal Service for 99% of our shipping. Priority post to international destinations will take anywhere between 1-2 weeks and First Class mail to international destinations between 2-4 weeks. Please allow extra time during holiday season.