Our return and refund policy is simple. All merchandise is guaranteed by our FULL satisfaction guarantee. If you are not satisfied for ANY reason, simply contact us for a return label within 30 days of your order. We will send you a return label with tracking information. Once you return the merchandise to us, we will refund your credit card the full amount, including shipping charges (for US Orders) and taxes if any, within 2 business days (excluding Saturday/Sundays)
Please note that we cannot refund shipping charges for international orders nor do we pay for the return shipment on these orders.
Note: No return on personalized items such as Name Stools, personalized Rocking Chair, personalized coat racks, or personalized storybooks, etc.